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Time Tracked on Jira Tasks Isn’t Being Uploaded to Jira

You only can track time to Jira tasks using the Chrome extension. If you want more information about this, see this article.

With Time Doctor, the time for Jira tasks is uploaded every 5 minutes. If your tracked time isn’t uploaded after 5 minutes have passed, do the following:

  • The JIRA task where you are tracking time should be the first tab on the browser
  • Keep at least one JIRA tab open while tracking time. If you’ve closed the tab, reopen it so that the app can upload the pending time logs.
  • If your time hasn’t been uploaded in a long time, restart your browser. Close the browser completely and relaunch, instead of just reopening the tab for the task.