System Error: “api-ms-win-crt-runtime-|1-1-0.dll is missing”

Depending on the operating system you have, you might experience this issue:


This is an issue related to the operating system. It’s usually related to a Windows update or a missing library. Follow the instructions below, which will resolve this issue most of the time.

Update Windows

Make sure to run all critical/important Windows updates. Once the updates are installed, restart your computer and try to install the app again.

Install/repair Visual C++ Redistributable for Visual Studio 2015

  • Go to Control PanelPrograms and Features
  • Look for C++ Redistributable for Visual Studio 2015
  • Right-click on it and select Repair

Note: If it isn’t installed already, you can install it using this link

If the repair doesn't work, uninstall and reinstall Visual C++ Redistributable for Visual Studio 2015

  • Go to Control PanelPrograms and Features
  • Look for C++ Redistributable for Visual Studio 2015
  • Right-click on it and select Uninstall
  • Restart your computer
  • Check for any registry issues (something like CCleaner can help you with this)
  • Install Visual C++ 2015, both 64-bit and 32-bit, using this link
  • Restart the computer again
  • Check for any Windows updates
  • Try installing the Time Doctor app again.

You can also refer to these useful articles related to this issue:

  1. https://www.threesl.com/blog/fixi-api-ms-win-crt-runtime-l1-1-0-dll-missing-error-install/
  2. https://www.microsoft.com/en-pk/download/details.aspx?id=48145
  3. https://ugetfix.com/ask/how-to-fix-0x80240017-error