How to Use the Time Doctor Chrome Extension

The Chrome extension allows tracking time to tasks from third-party apps.

How does it Work?

The Chrome extension inserts a start/stop button into Jira, Trello, Teamwork Projects, Asana, and other apps that it integrates with. Clicking on the start button starts tracking time in Time Doctor without having to leave the third-party app.

This screenshot shows how the Chrome extension works with Jira:

Clicking Stop Timer stops tracking time. 

The Chrome extension syncs with the desktop app, so any tasks and time tracked using the Chrome extension will appear in the desktop app as well as in Time Doctor reports.

You can install the Chrome extension here.

How to Activate the Chrome Extension for Your Company

To use the Chrome extension, your company must be using the Interactive (not silent) version of the desktop app. The Projects & Tasks feature must be enabled in Settings / Company Settings

If the Chrome extension isn’t already activated for your company, an admin can activate it on the Settings / Integrations page. 

If you select ON only for selected users, you can select for which users it should be enabled in Settings / Users - see the Integration tasks column there.

Once the Chrome extension has been enabled, your existing employees will see a notification in their desktop apps that will prompt them to install the Chrome extension. When you invite new employees to join your company, they’ll be prompted to install the Chrome extension as part of the setup process.

How Tracked Time Is Sent Back to Jira

For Jira only, the Chrome extension will send tracked time back to Jira, so that its worklogs will match the Time Doctor worklogs.

The Chrome extension sends time to Jira via the user’s browser session. Every 5 minutes, the Chrome extension will try to upload the current tracked time for Jira issues to Jira. If a Jira tab isn’t open at that time, the tracked time will be stored. It will then be uploaded as soon as the user opens Jira in a browser. Any Jira page in the same Jira domain can be used by the Chrome extension to upload time. It doesn’t have to be the page containing the issue for which the time was tracked.

Limitation: Jira doesn’t accept worklogs smaller than 60 seconds, so any tracking sessions that are shorter than 60 seconds are discarded. This can cause a difference of a few minutes between the time tracked by the Time Doctor and the time uploaded in Jira.

Limitations of Some Integrations

Some integrations need additional configuration:

Customizing Integration Behavior

If you would like to customize integration behavior, read here.