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Troubleshooting
Troubleshooting
Troubleshooting problems with Time Doctor
+1
10 articles in this collection
Written by
Dan,
Anton Shevchuk,
Nasir Shah
and 1 other
Token Expired Notification
What to do when you encounter this error message
Written by
Elle Quingco
Updated over a week ago
Time Tracked on Jira Tasks Isn’t Being Uploaded to Jira
Troubleshoot the uploading of time logs to Jira.
Written by
Dan
Updated over a week ago
Users Aren’t Showing up the Reports
Troubleshoot any user(s) missing from your Time Doctor reports.
Written by
Dan
Updated over a week ago
Silent Users Aren’t Appearing in Reports or on the Dashboard
Troubleshoot the silent app not showing up in the dashboard or in reports.
Written by
Nasir Shah
Updated over a week ago
Missing Time in the Time Doctor Desktop App
Troubleshoot missing time in Time Doctor Desktop app.
Written by
Anton Shevchuk
Updated over a week ago
System Error: “api-ms-win-crt-runtime-|1-1-0.dll is missing”
Troubleshoot system errors that keep Time Doctor from opening.
Written by
Dan
Updated over a week ago
System Admins Don’t Appear in Reports When Using the Time Doctor Silent App
Troubleshoot system admin time tracking with the Time Doctor silent app.
Written by
Anton Shevchuk
Updated over a week ago
Screenshots Showing Zero Keyboard or Mouse Activity
Troubleshoot low keyboard and mouse activity.
Written by
Anton Shevchuk
Updated over a week ago
“LoadLibrary failed” Error While Installing the Time Doctor App
Troubleshoot Error 87: The parameter is incorrect.
Written by
Anton Shevchuk
Updated over a week ago
Error Creating “Directory/Applications/Time Doctor” (Mac)
Troubleshoot the directory creation error on Mac.
Written by
Anton Shevchuk
Updated over a week ago