FAQ

How long does it take to sync data between the desktop app and the online reports?

Learn about how often Time Doctor syncs its data.

Written by Dan
Updated over a week ago

Do idle and manual time affect productive/unproductive time?

Learn the differences between idle/manual time and productive/unproductive time.

Written by Dan
Updated this week

Can I migrate or transfer the data from Time Doctor Classic to Time Doctor 2?

Information about switching from Time Doctor Classic to Time Doctor 2.

Written by Dan
Updated over a week ago

When does Time Doctor send daily reports?

Sending daily reports with Time Doctor.

Written by Anton Shevchuk
Updated this week

What is the difference between the task and the no-task version of the desktop application?

Learn about the difference between these different versions of the application.

Written by Dan
Updated over a week ago

How can my employees create their own tasks?

A workaround to allow regular users to create tasks in the Time Doctor desktop app.

Written by Nasir Shah
Updated over a week ago

How does Time Doctor handle time tracked simultaneously by the same user on more than one device?

Tracking time on multiple devices with Time Doctor.

Written by Anton Shevchuk
Updated over a week ago

Billing FAQs

The most frequently asked questions related to Time Doctor’s billing policies.

Written by Dan
Updated over a week ago

How do I find my invoices in Time Doctor?

Find your payment invoices in Time Doctor.

Written by Anton Shevchuk
Updated over a week ago

What are the differences between the mobile app and the desktop app?

Learn about the different features offered by these apps.

Written by Dan
Updated over a week ago

Does Time Doctor have phone support?

The support options for Time Doctor.

Written by Anton Shevchuk
Updated over a week ago

What are the differences between Time Doctor Classic and the new Time Doctor 2?

Learn about the differences between Time Doctor Classic and Time Doctor 2.

Written by Anton Shevchuk
Updated over a week ago

Why are some websites showing up as “Other Web Pages”?

Tracking other web pages with Time Doctor.

Written by Ice Rom
Updated over a week ago

Can items under “Other Web Pages” be rated?

Rating other web pages in Time Doctor.

Written by Ice Rom
Updated over a week ago

How long does Time Doctor keep my account data for?

Storing your account data in Time Doctor.

Written by Anton Shevchuk
Updated over a week ago

How does Time Doctor work in a virtual environment (Citrix, VMware, VirtualBox)?

Running Time Doctor inside a virtual environment.

Written by Anton Shevchuk
Updated over a week ago

Can one employee work for two different companies with Time Doctor?

Switching between companies in Time Doctor.

Written by Anton Shevchuk
Updated over a week ago

Does Time Doctor support offline time tracking?

Track time even when you’re offline with Time Doctor.

Written by Anton Shevchuk
Updated over a week ago

What are the hardware and system requirements to run Time Doctor?

The minimum system requirements for Mac, Windows, and Linux.

Written by Anton Shevchuk
Updated over a week ago

What does Time Doctor monitor on my computer?

Understand what activity is monitored by Time Doctor.

Written by Anton Shevchuk
Updated over a week ago

How much data does Time Doctor use in a day?

Time Doctor’s approximate bandwidth use.

Written by Anton Shevchuk
Updated over a week ago

What reports does Time Doctor generate?

An overview of all the reports you can find in Time Doctor.

Written by Anton Shevchuk
Updated this week

Can I run the silent and interactive versions of the app on the same computer?

Using both versions of Time Doctor on one computer.

Written by Justin Clark
Updated over a week ago