The Time Doctor desktop application and the servers generally sync every 3–5 minutes.

The data can sometimes take longer to sync. Here are some possible reasons for a delay in data syncing:

  • A slow internet connection (on the user’s side),
  • Antivirus or firewall restrictions (on the user’s side), and/or
  • High traffic on the servers (which will resolve itself when there is less traffic).

If you notice a delay of more than an hour, reach out to support2@timedoctor.com for additional help.

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