You only can track time to Jira tasks using the Chrome extension. If you want more information about this, please see this article.

With Time Doctor, the time for Jira tasks is uploaded every 5 minutes. If your tracked time isn’t uploaded after 5 minutes have passed, please do the following:

  • Keep at least one JIRA tab open while tracking time. If you have closed the tab, reopen it so that the app can upload the pending time logs.
  • If your time hasn’t uploaded for a long time, restart your browser. Close the browser completely and relaunch it, instead of just reopening the tab for the task.

For questions, comments, or feedback regarding this topic, please email

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