Sometimes when internet connection is unstable or interrupted, Time Doctor desktop app may show zero hours worked for a current day. Don’t panic! All your tracked time is recorded locally first before being sent to our servers. First thing to do is to try to sign out of your desktop app. Close the app completely and start it again.
Check if your hours are reflected properly. 

If you still don’t see your tracked time please follow this article and send us your local cache files as soon as possible. 

If you have difficulties sending us your cache files, please send an email to and one of our support specialists will help you. 

Did this answer your question?