Some organizations may have corporate firewalls that can prevent the Time Doctor app from connecting with its servers to sync data. This can be easily fixed by allowing certain URLs through your corporate firewall. 

The configuration of the firewalls may vary, so we strongly suggest allowing the system administrator who maintains your firewall to add the following URLs. 

For the Interactive App

Here are the URLs that need to be added to your firewall for the interactive version of the desktop app:

For time synchronization we need

time.apple.com

time.google.com

time.windows.com

For desktop updates, screenshots & videos

s3.amazonaws.com

To allow our app to communicate with our server

td2-desktop-api.timedoctor.com

http://api2.timedoctor.com/

http://td-rest-api.herokuapp.com/

For status reporting

https://br-rx.atatus.com/

Needed for interactive JS part

https://fonts.gstatic.com

https://desktop-v3.staff.com/


For the Silent App

Here are the URLs that need to be added to your firewall for the silent version of the desktop app:

For time synchronization we need

time.apple.com

time.google.com

time.windows.com

For desktop updates, screenshots & videos

s3.amazonaws.com

To allow our app to communicate with our server

td2-desktop-api.timedoctor.com

http://api2.timedoctor.com/

http://td-rest-api.herokuapp.com/

For status reporting

https://br-rx.atatus.com/

For questions, comments, or feedback regarding this topic, send an email to support2@timedoctor.com.

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