With the latest release of OSX (Catalina), Apple has changed the way they handle system permissions for apps. In some cases, you may experience issues with the Time Doctor desktop app taking screenshots and with recording web and app activity. 

To make sure that the Time Doctor desktop app works correctly on the latest OSX release, please perform the following steps. 

For the interactive app:

  1. Open System Preferences.
  2. Go to Security & Privacy.
  3. Select Privacy.
  4. Select Accessibility and check “Time Doctor” in the list on the right.
  5. Select Screen Recording and check “Time Doctor” in the list on the right.

For the silent app:

  1. Open System Preferences.
  2. Go to Security & Privacy.
  3. Select Privacy.
  4. Select Accessibility and check “sh” in the list on the right.

For questions, comments, or feedback regarding this topic, please send an email to support2@timedoctor.com.

Did this answer your question?