This article will show where you can find Time Doctor 2 cache files. 

Cache files are required to store Time Doctor 2 data on your local PC before it is sent to our servers. Cache files can greatly help our development team in identifying any issues that may happen with the application.

When our support team ask you to locate and send us your cache files, please follow the steps below to locate your cache files. You may need to zip the folder to reduce size and upload it to a service such as Google Drive or DropBox if the file size is above 25-30 MB.

When we ask you to delete cache files, steps are the same as below but you only need to delete the Time Doctor 2 folder. 

Please note: the Time Doctor 2 application MUST be completely closed before zipping or deleting cache files folder.

Windows:

Open Мy Computer and navigate to the following path:

C:\Users\[Username]\AppData\Local\TD

Note: Replace [Username] with whatever username you used to log into your windows session.

If you can not see the AppData folder, it may be because it is hidden by default.
To see it you'll need to display your hidden folders. To show hidden files and folders in...

  • Windows Vista and Windows 7:  Click on the Organize menu in any windows file folder, and select "Folder and search options".
  • Windows 8/8.1/10: Click on the “View” menu, and then Options. Then Click View tab again check the box for “Show hidden items” 

Mac OS

Open Finder and click on Go (at the top of the screen), select Go to Folder and paste the following path into a popup windows:

~/Library/Application Support/TD

Linux

Open Home or Terminal and navigate to the following path:

~/.local/share/TD

Note: “~” is a substitute for user's home directory in the bash shell and can not work in other applications (works correctly in the terminals). Using $HOME environment variable is an alternative way to specify the path to user's home directory.

If you don't see .local folder press CTRL+H on your keyabord to show Hidden folders.


For questions, comments, or feedback regarding this topic, please send an email to support2@timedoctor.com.

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