The information in this article applies to:

How is Productivity Measured? 

In the above widgets/reports, productivity is measured based only on which websites and applications are used. 

Each website and application has one of four possible productivity ratings:

  • Productive
  • Unproductive
  • Neutral
  • Unrated

Setting Productivity Ratings 

Many websites and applications have default ratings. For example, by default:

  • is rated “unproductive”; and
  • Microsoft Excel is rated “productive.”

Many other websites and applications are “unrated.”

Admins and Managers (if allowed) can set productivity ratings for each unrated website or app and can change the Productivity Rating for websites and apps that already have ratings. Here’s how:

Who has access to Productivity Settings

  • Owner
  • Admin
  • Manager - By default Managers can't set productivity ratings, but they can if the setting is enabled for them on the Company Settings page.

Setting Different Productivity Ratings for Different User Groups

The Scope column on the Productivity Ratings page (above) shows at which level the rating is applied. The scope can have three values:

  • Global: Applies to all companies using Time Doctor
  • Company: Applies to your company
  • User Group: Applies to a specific user group within your company

If a certain website or application has a rating set at more than one level, the lowest level takes precedence.

Here’s an example of how that works:

If Facebook is rated “unproductive” at the global level, then Facebook will be rated “unproductive” by default for all users in all companies.

However, if you rate Facebook “neutral” for your company, then that will override the global setting for your company, so Facebook will be considered “neutral” for all users in your company. 

If you then rate Facebook “productive” for a specific user group (such as your marketing team that does advertising on Facebook), Facebook will be considered a productive use of time for the members of that group while it will still be considered “neutral” for everyone else in your company. 

Where do a person’s productivity ratings come from if they’re a member of more than one group?

If someone is a member of only one group (aside from the default “All Regular Users” group), then their productivity ratings come from the one group that they’re a member of.

If a person is a member of two or more groups (aside from the default “All Regular Users” group), then their productivity ratings come from the company level and not from any of the groups that they’re a member of.

How changing productivity ratings affects past work:

If an Owner/Admin/Manager changes productivity ratings in "Productivity ratings" page, the changes affect the past reports as well.

Note: There might be a short delay before the ratings are applied to the past work and the length of the delay depends on how much past data needs to be changed.

However, if a user is moved from one group to another, changes won't affect the work tracked before the user was moved. i.e. if Instagram is unproductive by default and you are not a member of any group, you tracked 10 minutes on Instagram and then joined a group for which Instagram is productive, those 10 minutes will still count as unproductive but any time tracked after joining the group would count as productive.

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